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Medallia Product Vision: Delivering Connected and Personalized Experiences

In today’s challenging business environment, organizations are trying to do more with less. Yet, customers expect companies to deliver the best products and services regardless of the challenges. They expect brands to “know” them, and provide connected and personalized experiences across all channels. Former Chief Product Officer Sarika Khanna shares how Medallia's recent product innovations empower your organization to see everything, find insights quickly on what you are seeing, and help orchestrate the next action along the customer journey. This video was published in October 2022.

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